FREQUENTLY ASKED QUESTIONS
1. What is the shipping time for my order?
Orders typically ship within 24 to 48 hours from Ft. Lee, New Jersey. Your order should arrive within the week.
2. What is the size of a Haiti Babi blanket?
Haiti Babi blankets are 32” x 30”, with minimal variance depending on the Mom who made it.
3. What size are Haiti Babi hats?
Haiti Babi hats come in three sizes, small and large. Small hats are sized for babies 0 – 12 months and our large hats are sized for toddlers 12-24 months.
4. What size are Haiti Babi lovies?
Haiti Babi lovies come with a small animal, approximately 4” in diameter, attached to a security blanket that is 15” x 15”.
5. The color/product I want to order is out of stock, when will it be back in stock?
Typically we receive product shipments from Haiti every 6 – 8 weeks. However, during COVID, shipments have been delayed but we are working hard to keep supplies stocked.
6. How much of my purchase price actually goes to Haiti?
All of it except the cost of shipping. None of our sales proceeds is used for U.S. for salaries, administrative costs or handling expenses. As of April 2018, U.S. administrators are volunteers and do not take funds from your purchase price.
7. How is my order packaged?
We have two ways. All products arrive in a hand-sewn organic muslin drawstring bag with the Haiti Babi logo and include our specially made hangtags with a photo of a Haiti Babi mom who made it, along with her family, so you can see the family you are helping to support.
Boxed (ideal for gift giving): Our brown craft boxes reflect the organic contents inside and is carefully packed to ensure your gift arrives in an impressive fashion. Our new oversized mailing labels indicate something special has arrived. At checkout you have the option of including a hand-written note that will be placed alongside one of our story cards to tell recipients about our project and the mom who made their gift.
Orders not requesting a box are wrapped in tissue and shipped in tear-proof mailing envelope.
8. I am a retailer, how do I place a wholesale order?
For wholesale inquiries, please email us at firstname.lastname@example.org.
9. Do you make custom products?
Yes, we are happy to discuss custom products for our wholesale partners. Please email us at email@example.com.
10. Where are you located?
Our Haitian production operations are in Cap Haitien, Haiti. Cap Haitien is the second largest city in Haiti, located on its northern coast. Our U.S. base of operation is in Fort Lee, New Jersey.
11. Where do you get the yarn?
This yarn used to make all Haiti Babi products is 100% Ultra Pima Cotton, purchased from Cascade Yarns in Tukwila, WA.
12. What is Ultra Pima Cotton yarn?
Luxurious yet practical, Ultra Pima Cotton is a premium fiber that is highly durable and becomes softer over time. Because it's all natural, it's extra safe next to your baby’s skin.
13. How do I care for my Haiti Babi blanket?
We recommend washing in the gentle cycle on cold and laying flat to dry for the longest life for your blanket, however a quick tumble on your dryer's warm setting is fine as well.
14. Is my donation tax-deductible?
Yes! Haiti Babi is a 501c3 organization, so your donation is deductible to the fullest extent allowed by law. Our tax ID is 45-5046056.
15. Why is your logo three circles?
Haiti Babi's logo was inspired by a photo of three small children, all of different ethnicities, sitting next to each other. Each represents one of these children and remind us of the interconnectedness of our worlds, as well as the importance of this connectedness in our lives, and the lives of our children.
Haiti Babi strives to strengthen this global connection, from Haiti to New York, from the mom who made the blanket to the mom who receives it, moms helping moms.
16. How is Haiti Babi changing lives?
Haiti Babi gives moms jobs. We believe that economic development is the key to ending global poverty. Hand-outs are temporary but hand-ups last over time. By giving a mother a job, she is able to pull herself and her family out of poverty. We have seen Haiti Babi moms go from struggling mothers to proud and happy women and because of that, even greater moms. With a job at Haiti Babi, a mom is able to afford rent for a house, send her kids to school, and buy food so her family can eat every day.
17. How can I help?
Thanks for asking! There are many ways to help Haiti Babi. You can buy a blanket (or three!), donate to help further our work, “like” us on Facebook, follow us on Instagram and/or spread the word about Haiti Babi to your family and friends. We also love new ideas, so if you have another idea for how to help, please drop us a line at firstname.lastname@example.org.
Have another question? Email us at email@example.com.