FREQUENTLY ASKED QUESTIONS
1. What is the shipping time for my order?
All orders are shipped within 48 hours via USPS Priority Mail from Seattle, WA. Your order should arrive between 2-4 business days after it is placed. If you live in Seattle, WA and place your order during regular business hours, there is an option for same-day delivery via Postmates.
2. Where does my order ship from?
All orders ship from Seattle, Washington, USA.
3. What is the size of a Haiti Babi blanket?
Haiti Babi blankets are 32” x 32”, with minimal variance depending on the Mom that made it.
4. What size are Haiti Babi hats?
Haiti Babi hats come in two sizes, Small and Medium. Small hats are sized for babies 0 – 6 months and Medium hats are sized for babies 6 – 12 months.
5. What size are Haiti Babi lovies?
Haiti Babi lovies come with a small animal, approximately 4” in diameter, attached to a security blanket that is 15” x 15”.
6. What is your most popular color?
Popular colors change with each season. Please visit our home page and scroll down to see our current most popular colors!
7. The color/product I want to order is out of stock, when will it be back in stock?
We receive product shipments from Haiti every 6 – 8 weeks. If your favorite color is currently shown as ‘Out of Stock’ on our website, please email us at firstname.lastname@example.org to inquire on timing for our next shipment from Haiti. You can also check with one of our retail partners in your area to see if they have the color you are looking for in stock.
8. How much of my purchase goes to the mom who made it?
50% of the revenue from each product goes towards paying the Haitian artisan moms who made it.
9. How is my order packaged?
Haiti Babi blankets come in a reusable cotton drawstring bag. All products include a tag with a photo of a Haiti Babi mom and her family so you can see who makes your Haiti Babi products.
10. Do you gift-wrap orders?
Yes! There is a gift-wrap option you can select at checkout. If selected, we will gift wrap your item in a kraft box and tie it with a ribbon. We also can include hand-written gift notes – free of charge – on any order.
11. I am a retailer, how do I place a wholesale order?
For wholesale inquiries, please email us at email@example.com.
12. Do you make custom products?
Yes, we are happy to discuss custom products for our wholesale partners. Please email us at firstname.lastname@example.org.
13. Where are you located?
Our Haitian production operations are in Cap Haitien, Haiti. Cap Haitien is the second largest city in Haiti, located on the north side of the island. Our US-based operations are in Seattle, Washington.
14. Where does your yarn come from?
The yarn used to make Haiti Babi products is 100% Pima Cotton. This yarn comes from yarn distributor, Cascade Yarns, based in Tukwila, WA.
15. What is Pima Cotton yarn?
Luxurious yet practical, Pima Cotton is a premium fiber that is highly durable and becomes softer over time. Made from all natural materials, it’s extra safe next to your baby’s skin.
16. How do I care for my Haiti Babi blanket?
We recommend washing in the gentle cycle on cold and laying flat to dry for the longest life for your blanket.
17. Is my donation tax-deductible?
Yes! Haiti Babi is a 501c3 organization, so your donation is deductible to the fullest extent allowed by law. Our tax ID is 45-5046056.
18. Where can I buy Haiti Babi products?
You can buy a blanket on our Shop page, or from one of our favorite retailers. For a full list of our retail partners, please click here.
19. What happens to Haiti Babi products after they are made in Haiti?
When the Moms finish a blanket, it is quality-checked by our managers, steamed, packaged, and shipped to the US for distribution.
20. Why is your logo three circles?
We were inspired to create our logo by a photo of three small children, all of different ethnicities, sitting next to each other. The three circles in our logo are meant to represent these three children, of different skin tones, sitting together. The three circles are to remind us of the interconnectedness of our world, and the importance of this connectedness to our children. Haiti Babi strives to strengthen this global connection, from Haiti to Seattle, from blanket maker to blanket purchaser, from woman to woman, from mother to mother: moms helping moms.
21. How is Haiti Babi changing lives?
Haiti Babi gives moms jobs. We believe that economic development is the key to ending global poverty. We don’t believe in hand-outs, but in hand-ups. By giving a mother a job, she is able to pull herself and her family out of poverty. We have seen Haiti Babi Moms go from struggling mothers to proud, healthy, and happy women and because of that, even greater Moms. With a job at Haiti Babi, a mom is able to afford rent for a house, send her kids to school, and afford food so her family can eat every day.
22. What else do you do at Haiti Babi?
Our main focus is on creating jobs, but we strive to care holistically for our Moms, too. Our transportation program allows Moms to commute to work safely all week. Our eye care program funds eye exams and glasses for all Haiti Babi Moms who need them. Our lunch program provides nutritious meals for the Haiti Babi team every day, building health and community.
23. How can I help?
Thanks for asking! There are many ways to help Haiti Babi. You can buy a blanket (or three!), donate to help further our work, “like” us on Facebook, follow us on Instagram and Twitter, and/or spread the word about Haiti Babi to your friends. We also love new ideas, so if you have another idea for how to help, please drop us a line at email@example.com.
Have another question? Email us at firstname.lastname@example.org.